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Frequently Asked Questions


Why is this project necessary?

El Camino Health continuously assesses and responds to the increasing and changing healthcare needs of the community.

Perhaps the most visible evidence of El Camino Health's Facilities Master Plan is the Main Hospital in Mountain View, which celebrated its grand opening at the end of 2009. But there is much more to it. The Facilities Master Plan, which was developed in 2002, guides the development of the campus to meet the healthcare needs of the community in the decades to come.

Why do you keep expanding?

This project represents the final phase of work of the long-term Facilities Master Plan.

Much of this campus development project is aimed at improving efficiencies in the delivery of care. For example, there will be walkways and connectors between buildings that will make it easier and safer for staff and patients to get from one area of campus to another. Much of the construction is to replace existing facilities.

When these projects are complete, they will actually result in a total net reduction of building space on the campus of approximately 33,000 square feet.

Why do we need another medical office building?

The Integrated Medical Office Building on the campus will house more than physician offices. The majority of space, on the first three floors of this building, will house many services, which will include an outpatient laboratory, the Women's Imaging Center, endoscopy, bronchoscopy, and respiratory care.

Space is also allocated for a new center in collaboration with the Parkinson’s Institute.

While there is a slight increase in square footage for physician offices on campus, the physicians who will be occupying about half the new office space are, in fact, re-locating from other campus buildings. For example, several physicians will be moving from the Orchard Pavilion (Women's Hospital) so that we can construct more private patient rooms in that building.

Parking and Traffic

What are you doing to reduce traffic congestion on Grant Road?

The increase in traffic congestion in Mountain View is driven by a variety of factors, including the increase in local businesses. As a major thoroughfare, Grant Road experiences traffic congestion as people from the region access business and services in the area.

El Camino Health is developing a comprehensive transportation demand management (TDM) program aimed at reducing the number of single-occupancy vehicles coming to the Mountain View campus and increasing the use of alternative methods of accessing the hospital. These programs include:

  • A new carpool and vanpool program for staff
  • A new free community shuttle service
  • Off-site parking for staff
  • Incentive programs for staff to take public transportation
  • Increased bicycle racks on campus

What is being done about traffic and congestion during the peak times with the YMCA and St. Francis High School?

El Camino Health is collaborating with St. Francis High School and the YMCA to evaluate strategies to reduce the influx of traffic to the campus at certain times.

Additionally, we are making our free shuttles from various points in the community available to employees of the YMCA, St. Francis High School and physician office staff around the campus.

How will you prevent staff from parking in the residential neighborhoods or in the YMCA parking lot?

It is strictly against our policy for employees to park in surrounding neighborhoods. We are in close contact with our neighbors to monitor parking in the neighborhoods. When we are notified of a violation, we enforce this policy through disciplinary action.

El Camino Health parking and security staff continuously monitor the YMCA parking lot and redirect people as appropriate.

Also, as part of a comprehensive transportation demand management (TDM) program, we are providing several off-site parking lots for employees and shuttles from these lots.

Will there be a shuttle for employees and patients?

Yes, as part of a comprehensive transportation demand management (TDM) program, we are providing several off-site parking lots for employees and shuttles from these lots.

The Mountain View Transit Station Shuttle is a joint initiative between El Camino Health and Stanford Children’s Health/ Lucile Packard Children’s Hospital. This free shuttle is also available to the community. The route serves:

  • Mountain View Transit Station
  • First Presbyterian Church of Mountain View
  • El Camino Hospital in Mountain View
  • Stanford Children’s Health in Sunnyvale

Other transportation services available to patients are RoadRunners Transportation and the Mountain View Community Shuttle.

Parking is already a problem. Why are you removing 220 spaces?

The reduction of parking on the campus is temporary during construction.

By the end of the project, we will have a net increase of 611 parking spaces.

Regardless of the ultimate net increase in parking spaces on campus, El Camino Health is implementing a comprehensive and long-term transportation demand management (TDM) program meant to reduce traffic and parking congestion on campus.

Bicycle and Pedestrian Safety

What are you doing about pedestrian and bicycle safety?

El Camino Health is collaborating with the City of Mountain View to incorporate the measures deemed to be most effective in increasing pedestrian safety and reducing traffic on and around our campus. This includes installing signage, sidewalk improvements and bicycle lanes.

Part of our proposed project includes three new or upgraded mid-block and intersection street crossings on our campus for pedestrians and a new pedestrian crossing through the main hospital parking lot. We are also creating a new, separated sidewalk along the Grant Road frontage.


Why is El Camino Health cutting down 45 heritage trees?

El Camino Health is committed to maintaining a park-like atmosphere dedicated to the health and wellness of the community and the environment. We work closely with the City of Mountain View to preserve this environment.

When El Camino Health (as El Camino Hospital) started construction of the new hospital in 2006 there were approximately 900 trees on campus. Now there are 1,200 trees.

As part of our continued efforts, we will replace heritage trees at a rate of 3:1 — for every heritage tree that must be removed, we will replace it with three large 24-inch box specimens.

Construction Impacts

What will you do about construction noise?

El Camino Health has developed a construction noise mitigation plan, which includes controls to reduce construction noise to as low a level as possible. These controls include:

  • Restricting noise-generating activities, including construction traffic on site, to the hours of 7:00 am to 6:00 pm, Monday through Friday.
  • Emphasizing the importance of minimizing construction noise with all our contractors.
  • Equipping all internal combustion engines with intake and exhaust mufflers.
  • Eliminating unnecessary idling of internal combustion engines.
  • Utilizing “quiet” air compressors
  • Routing all construction traffic to and from the campus via designated truck routes.
  • Minimizing construction radio noise.
  • Constructing temporary noise barriers
  • Notifying neighbors within 300 feet of the hospital construction

What will you do to minimize dust during construction?

We are working with federal, state and local agencies to meet or exceed requirements in the Federal and California Clean Air Acts, and the Bay Area 2010 Clean Air Plan.

To control dust and exhaust during construction El Camino Health’s contractors will:

  • Water exposed surfaces (parking and staging areas, soil piles, etc.) twice a day
  • Cover all haul trucks transporting soil, sand or other loose materials
  • Use street sweepers to clean mud or dirt on public roads once a day
  • Reduce speeds of vehicles on unpaved roads
  • Reduce idling times of construction equipment

Is there a risk of exposure to hazardous materials, such as asbestos or lead paint?

Some of the buildings that will be demolished were built over 40 years ago and may contain some hazardous materials. To reduce the risk of exposure to construction workers, staff and neighbors, we are conforming with all local, state and federal laws, including Cal/OSHA standards.

These measures include:

  • Hiring a registered asbestos abatement contractor to remove and safely dispose of all potential asbestos-containing materials.
  • During demolition activities, all building materials that contain lead-based paint will be removed in accordance with state and federal regulations. This includes providing employee training, air monitoring and dust control.

Who do I contact if I have a concern about construction?

We are carefully coordinating our activities to reduce the impact the construction will have on our neighbors. If you have a concern or want to provide feedback, please contact our Disruption Coordinator at 650-988-4160.

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