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Compliance and Privacy Hotline

650-988-7733 Available 24 hours a day, seven days a week.

Purpose of the Compliance/Privacy Hotline

El Camino Hospital is committed to complying with all applicable laws and regulations. The El Camino Hospital Compliance and Privacy Hotline is a dedicated phone message line for reporting compliance or privacy issues or concerns including violations of federal or state laws or violations of hospital policies.

Examples of suspected misconduct for reporting may include but are not limited to:

  • breaches of privacy or confidentiality
  • information system security breaches
  • conflicts of interest
  • unethical activity
  • fraud, theft or embezzlement
  • sexual misconduct or harassment
  • coding or billing inaccuracies
  • kickbacks or inappropriate payments to physicians

How the Compliance/Privacy Hotline Works

When calling the El Camino Hospital Compliance/Privacy Hotline, you may leave a message describing the suspected compliance or privacy issue. Please provide as much detail as possible in your message.

All calls to the hotline are investigated and treated with respect and may be made anonymously. Unless you would like to be contacted to discuss your message further, you do not need to leave your name or any information that may identify you. Callers who choose to give their names and contact information will have their identities protected.

Good-faith reporting is a key success factor of our corporate compliance program. As such, El Camino Hospital prohibits retaliation against anyone who reports a concern to the hotline. El Camino Hospital will take appropriate action against any individual determined to be engaged in retaliating conduct.

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