Policy last updated: July 2023
IMPORTANT! Note that the El Camino Health Notice of Privacy Practices is a separate document that governs how certain protected health information about you may be used and disclosed by ECH pursuant to the Health Insurance Portability and Accountability Act (HIPAA). Please take a moment to review this policy, located in our Patient Services section.
Collection of Personal Information in Connection with the Site
Personal Information You Provide
We, and our vendors, may collect certain personal information, which is information that can be used to identify you individually, that you voluntarily provide when you interact with the Site (for example, when you register for classes, participate in online surveys, submit information through the career portal, make a donation to us, interact with one of our physicians through a virtual visit, or correspond with us). The personal information you may provide to us include your name, email address, mailing address, phone number, and payment information. When you use our career portal, you may choose to voluntarily provide certain information such as your race and ethnicity, gender, veteran status, disability status, and employment and education background.
Information Collected Automatically
ECH and our vendors may use various online tools, like cookies and other tracking technologies, to collect certain information about you and your visit to the Site. Such information may include IP address, device ID, or other unique identifiers; details about your use of the Site (including referring URL, clicks, cursor movement, and scrolling activity); and general information about Site traffic data, performance, and related statistics.
We or third parties may collect personal information about your online activities over time and across different devices and online properties when you use the Site. Your web browser may have settings that allow you to transmit a "Do Not Track" signal when you visit various websites or use online services. Like many websites, our Site is not designed to respond to "Do Not Track" signals received from browsers.
Data Analytics and Advertising
We may use third-party technology to collect and use data in connection with your activity on the Site, including for interest-based advertising purposes. For example, we and our service providers may implement data connections between analytics and advertising platforms to enable capabilities such as re-marketing to website visitors, interest-based advertising, audience segmentation, targeting of ads and communications, behavioral reporting, demographics and interests reporting, user segment analysis, device reporting, display advertising, and video ads reporting. These ad technology companies and advertisers may use, store, or access cookies and other tracking technologies to collect or receive information from the Site and elsewhere on the Internet and use that information to create a profile of you, measure your interests, detect your demographics and location, personalize content, and provide advertising services to us, including advertisements targeted to your interests.
You may be able to opt out of certain interest-based advertising using the settings on your browser, device or user account on platforms related to advertising. To find out more about how these online analytics services manage the privacy of information in conjunction with delivering ads online, and how to opt out of information collection by these networks, please visit: youradchoices.com, aboutads.info/appchoices, or optout.networkadvertising.org/.
For more information on how Google Analytics uses data, visit: policies.google.com/technologies/partner-sites. To opt out of Google Analytics, visit: tools.google.com/dlpage/gaoptout/. To adjust your Google advertising settings, visit adssettings.google.com/.
How We Use Personal Information
ECH may use personal information that we or our vendors obtain through the Site for various purposes including:
- Processing your requests
- Providing our products and services
- Monitoring and analyzing trends and conducting research about Site usage
- Sending announcements, marketing materials, or other communications
- Facilitating and personalizing your user experience, including by improving our digital properties
- Preventing, investigating, identifying, or taking any other action with regard to any suspected or actual fraudulent or illegal activity or activity that violates our policies or may create a security risk
- Complying with applicable laws, rules, regulations, and legal processes as well as our company policies
- Administering our business, or
- For any other purpose, with your consent
Disclosure of Personal Information
ECH may disclose personal information we have obtained with our affiliates, business partners, and vendors. For instance, ECH uses vendors to help process certain payment transactions (such as donations and medical staff fees) and to administer applications for open positions on our career portal. In addition, we may disclose personal information: (1) as permitted or required by federal and state laws and regulations; (2) in the event we sell or transfer all or a portion of our business assets (e.g., further to a merger, liquidation, reorganization, or any other business transaction, including negotiations of such transactions); (3) when we determine that disclosure is necessary or appropriate to comply with law or legal process or to protect legal rights, property, or safety; (4) to enforce our policies; or (5) with your consent or at your direction.
Links to Other Websites
Protecting Personal Information
We maintain appropriate security safeguards designed to help protect personal information collected or received through the Site. Although we use reasonable efforts to safeguard information, transmission via the Internet is not completely secure and we cannot guarantee the security of your information collected through the Site.
We do not knowingly collect personal information online from individuals under the age of 13. If we become aware that we have obtained personal information from an individual under the age of 13, we will delete such information in accordance with applicable law.
El Camino Hospital
Attn: El Camino Hospital Privacy Officer
2500 Grant Road
Mountain View, CA 94040