Mountain View, CA - November 2, 2011 - WomenCertified, the collective voice of the female consumer and a trusted referral source for top businesses and brands identified among women, is recognizing El Camino Hospital in Mountain View, CA as one of the country's Top 100 Hospitals for Patient Experience based on female patient satisfaction.
Hospitals are selected for this prestigious annual list based on a proprietary scoring process that incorporates Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) scores along with a higher level of analysis that weighs criteria identified as the most important to women for patient satisfaction. Additionally, it takes into consideration WomenCertified's in-depth research on customer satisfaction among women, including a joint study on customer satisfaction by gender conducted with the Wharton School of the University of Pennsylvania.
"We know that women make or influence the majority of healthcare decisions in the U.S.," said Michele van Zuiden, Executive Director of the Women's Hospital at El Camino Hospital, the only women's hospital in Northern California. "They choose the providers, not only for themselves but for other members of the family, so it's an extraordinary honor to be recognized as meeting their high standards for the care and experience we deliver."
As a Top 100 Hospital, and because of its high consumer satisfaction scores, WomenCertified is delighted to further honor El Camino Hospital with the Women's Choice Award. Women are empowered to make better choices by having a Seal that represents the collective opinion of women who highly recommend that brand, service or hospital.
Delia Passi, CEO and founder of WomenCertified and former publisher of Working Mother and Working Women magazines, said, "Recognizing the top hospitals nationwide that are women-friendly and align with women's identified preferences is important to our mission at WomenCertified, where we are women helping women make smart choices."
WomenCertified, the voice of female consumers, awards businesses and brands based on consumer experience. WomenCertified represents the collective voice of women so they can help each other identify businesses that deserve our loyalty and referrals. WomenCertified awards businesses and brands that meet a higher standard of customer experience the Women's Choice Award. The Award is based on surveys of tens of thousands of women, as well as research conducted in partnership with the Wharton School of the University of Pennsylvania on what drives the consumer experience for women vs. men, which led to the development of the Female Consumer Satisfaction Index. In September 2011 WomenCertified launched the Top Hospitals for Patient Experience by WomenCertified. Visit www.womencertified.com.