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Pay a Bill

We offer a number of payment options and services for paying your bill.  If you need assistance, our financial representatives can help. 

Online Payment Options

We offer two convenient ways to make a payment online:

  • Pay Through myCare. Online payments may be made by logging into myCare, our patient portal, for any discharges. A myCare login is required.
  • Use myCare's Guest Quick-pay. If you prefer to use a "no-login", quick-pay solution, please visit our guest pay service offered through our myCare website. Any bill may be paid through this tool.

Pay by Phone

Call 650-940-7220 or 800-665-6540 to pay by credit or debit card (Visa, MasterCard, American Express or Discover) through our automatic payment system available 24 hours a day, seven days a week.

Mail Your Payment

Detach the bottom portion of your billing statement and include a check, money order or your credit card information (Visa, MasterCard, American Express or Discover). Please use the provided envelope.

Get an Estimate

The Price Estimator tool offers a convenient and secure way to obtain estimates for services or pay hospital bills. Available online 24/7, you can access this tool from your home or through your mobile device.

For other important information regarding billing and payments, please visit our Billing FAQs.

Who Do I Contact for Help?

El Camino Health's customer service representatives are available to provide assistance from 9 a.m. to 4 p.m., Monday through Friday, call 650-940-7220 or 800-665-6540.

You may also email your billing questions to patient_accounts@elcaminohealth.org. Please allow two business days for an email response. To protect your personal information, please don’t include your social security number, credit card number or other sensitive information.

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