Pay Bill

We offer a number of payment options and services for paying your bill.  If you need assistance, our financial representatives can help. 

Online Payment Options

We offer two convenient ways to make a payment online:

  • Pay Through myCare. Online payments may be made by logging into myCare, our patient portal, for any discharges. A myCare login is required.
  • Use myCare's Guest Quick-pay. If you prefer to use a "no-login", quick-pay solution, please visit our guest pay service offered through our myCare website. Any bill may be paid through this tool.

Pay by Phone

Call 650-940-7220 or 800-665-6540 to pay by credit or debit card (Visa, MasterCard, American Express or Discover) through our automatic payment system available 24 hours a day, seven days a week.

Mail Your Payment

Detach the bottom portion of your billing statement and include a check, money order or your credit card information (Visa, MasterCard, American Express or Discover). Please use the provided envelope.

Get an Estimate

The Price Estimator tool offers a convenient and secure way to obtain estimates for services or pay hospital bills. Available online 24/7, you can access this tool from your home or through your mobile device.

For other important information regarding billing and payments, please visit our Billing FAQs.

Who Do I Contact for Help?

El Camino Health's customer service representatives are available to provide assistance from 9 a.m. to 4 p.m., Monday through Friday, call 650-940-7220 or 800-665-6540.

You may also email your billing questions to Please allow two business days for an email response. To protect your personal information, please don’t include your social security number, credit card number or other sensitive information.