Visitors Information

Visitors Guidelines
Effective April 4, 2023

Thank you for allowing El Camino Health to care for you and your loved ones. Safety remains our highest priority. Effective, April 4, 2023, the Santa Clara County Public Health Department has updated healthcare facility requirements for visitors and staff.

All visitors must be healthy and not have any of the symptoms listed below. Additionally, while no longer required, we strongly recommend that visitors wear a mask (including within the patient room). Masks will continue to be made available throughout the facility. Visitors also should continue to physically distance from all persons, follow handwashing requirements and limit movement within the hospital.

Please also note: In accordance with Santa Clara County guidelines, healthcare workers also are no longer required to wear a mask unless necessary for safe patient care. However, staff will have the option to wear a mask and we will continue to make masks available to them.

Thank you for helping us keep you, our patients and our staff safe.

Individual may not enter if:	Hospital Visitor Guidelines:
You have been in contact with a COVID-19 positive person(s) in the last 10 days. Feeling unwell or experiencing any of the symptoms below: Fever or chills Cough or sore throat Shortness of breath or difficulty breathing Muscle or body aches Headache Fatigue Congestion or runny nose New loss of taste or smell Nausea or vomiting Diarrhea	Masking is strongly recommended for all visitors. Use hand sanitizer when you enter the hospital, and again when you enter and exit the patient room. Inpatient units: Visitors 17 years old or younger must be accompanied and supervised by an adult. Labor and Delivery unit: Children 17 years old or younger are not permitted. Maternity/Postpartum unit allows sibling(s) 17 years old or younger only if they have non-patient adult supervision and only during visiting hours. Emergency Department: Support person must be 18+ years. Masks will continue to be required in patient room in instances where patient is in protective precautions and or respiratory isolation. Visiting a COVID-19 positive patient: Certain restrictions and guidelines apply. Please see COVID-19 Positive Visitor Guidelines for details.

Individual may not enter if:

Hospital Visitor Guidelines:

You have been in contact with a COVID-19 positive person(s) in the last 10 days.
Feeling unwell or experiencing any of the symptoms below:
- Fever or chills
- Cough or sore throat
- Shortness of breath or difficulty breathing
- Muscle or body aches
- Headache
- Fatigue
- Congestion or runny nose
- New loss of taste or smell
- Nausea or vomiting
- Diarrhea

Masking is strongly recommended for all visitors.
Use hand sanitizer when you enter the hospital, and again when you enter and exit the patient room.
Inpatient units: Visitors 17 years old or younger must be accompanied and supervised by an adult.
Labor and Delivery unit: Children 17 years old or younger are not permitted. Maternity/Postpartum unit allows sibling(s) 17 years old or younger only if they have non-patient adult supervision and only during visiting hours.
Emergency Department: Support person must be 18+ years.
Masks will continue to be required in patient room in instances where patient is in protective precautions and or respiratory isolation.
Visiting a COVID-19 positive patient: Certain restrictions and guidelines apply. Please see COVID-19 Positive Visitor Guidelines for details.

We value you and the trust you have placed in us to keep our patients, families and staff safe. Thank you for your cooperation.

Visiting Hours and Guidelines by Department: It is strongly recommended that all visitors / support persons wear a mask.
Inpatient Units	8 a.m. – 8 p.m.	Two (2) support persons at a time
Pediatrics	Open hours	Two (2) support persons at a time
Labor & Delivery	Open hours	Two (2) support persons per day (not including doula or partner). Children under 18 are not permitted.
Maternity / Postpartum unit	8 a.m. – 8 p.m.	Two (2) support persons per day (not including partner). Sibling(s) 17 years old or younger permitted only if they have non-patient adult supervision and only during visiting hours.
NICU	Open hours	Two (2) support persons at a time, one must include banded parent
Surgery Department	Open hours	Mountain View: Two (2) support persons allowed Los Gatos: One (1) support person allowed
Emergency Department	Open hours	Two (2) support persons allowed; must be 18+ years of age. (Subject to change based on volume)
El Camino Health Outpatient Services	During scheduled appointment	One (1) support person for adult patient, two (2) for minors during appointment time
Mental Health Inpatient	11:30 a.m. – 12:30 p.m. 4:30 p.m. – 6:30 p.m.	Two (2) support persons allowed
Mental Health Outpatient	During scheduled appointment	Two (2) support persons during appointment time
Cancer Center	During scheduled appointment	One (1) support person during appointment time
Inpatient Rehab	8 a.m. – 8 p.m.	Two (2) support persons at a time
Exception to above Visitor Guidelines include:
End of Life	Open hours with Assistant Hospital Manager guidance	Three (3) persons at a time, exceptions available upon request
COVID-19 Positive Patients		Certain restrictions and guidelines apply. Please see COVID-19 Positive Visitor Guidelines for details.

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Visitors Information

Visitors GuidelinesEffective April 4, 2023

Additional Information

Visitors Guidelines
Effective April 4, 2023