Visitors Information
Visitors Guidelines
Effective October 28, 2022
Thank you for allowing El Camino Health to care for you and your loved ones. As we continue to operate our healthcare system during the COVID-19 pandemic, safety remains our highest priority.
As of September 17, the California Department of Public Health no longer requires visitors to provide proof of vaccination or negative COVID-19 testing. Screening and masking guidelines for visitors remain in effect. Visitors must wear a hospital-provided mask at all times (including patient room), physically distance from all persons and limit visits to the patient room only. Visitors are not permitted elsewhere in the facility, including the cafeteria, or to linger in hallways.
| All visitors will be screened and must follow entry requirements below: | |
| Visitor Screening Process: | Entry Requirements: |
|---|---|
If yes to any question above, individual may not enter. |
|
We value you and the trust you have placed in us to keep our patients, families and staff safe. Thank you for your cooperation.
| Visiting Hours and Guidelines by Department: All visitors / support persons must be screened and follow entry requirements. | ||
|---|---|---|
| Inpatient Units | 8 a.m. – 7 p.m. | Two (2) support persons per day |
| Pediatrics | Open hours | Two (2) support persons per day |
| Labor & Delivery | Open hours | Two (2) support persons allowed per day (not including Doula) |
| Maternity | 10 a.m. – 8 p.m. | Two (2) support persons allowed per day (including partner) |
| NICU | Open hours | Banded parent(s) allowed |
| Surgery Departments | Open hours | Two (2) support persons allowed (One in Los Gatos) |
| Emergency Department | Open hours | Two (2) support persons allowed, must be 18+ years of age |
| El Camino Health Outpatient Services | During scheduled appointment | One (1) support person during appointment time |
| Mental Health Inpatient | 11:30 a.m. – 12:30 p.m. 4:30 p.m. – 6:30 p.m. |
One (1) support person allowed |
| Mental Health Outpatient | During appointment time | One (1) support person for adult patient, two (2) for minors during appointment time |
| Cancer Center | During scheduled appointment | Patients will receive instructions from cancer center staff prior to their scheduled visit. |
| Inpatient Rehab | 10 a.m. – 6 p.m. | One (1) support person allowed |
| Exception to Visitor Guidelines Include: (all visitors / support persons must be screened and follow entry requirements): | ||
| End of Life | Open hours with Assistant Hospital Manager guidance | Three (3) support persons per day |
| COVID-19 + (Positive Patients) | No visitors allowed. Ask nurse for accommodations regarding virtual visits. | |
