Effective April 4, 2023
Thank you for allowing El Camino Health to care for you and your loved ones. Safety remains our highest priority. Effective, April 4, 2023, the Santa Clara County Public Health Department has updated healthcare facility requirements for visitors and staff.
All visitors must be healthy and not have any of the symptoms listed below. Additionally, while no longer required, we strongly recommend that visitors wear a mask (including within the patient room). Masks will continue to be made available throughout the facility. Visitors also should continue to physically distance from all persons, follow handwashing requirements and limit movement within the hospital.
Please also note: In accordance with Santa Clara County guidelines, healthcare workers also are no longer required to wear a mask unless necessary for safe patient care. However, staff will have the option to wear a mask and we will continue to make masks available to them.
Thank you for helping us keep you, our patients and our staff safe.
|Individual may not enter if:||Hospital Visitor Guidelines:|
We value you and the trust you have placed in us to keep our patients, families and staff safe. Thank you for your cooperation.
|Visiting Hours and Guidelines by Department: It is strongly recommended that all visitors / support persons wear a mask.|
|Inpatient Units||8 a.m. – 8 p.m.||Two (2) support persons at a time|
|Pediatrics||Open hours||Two (2) support persons at a time|
|Labor & Delivery||Open hours||Two (2) support persons per day (not including doula or partner). Children under 18 are not permitted.|
|Maternity / Postpartum unit||8 a.m. – 8 p.m.||Two (2) support persons per day (not including partner). Sibling(s) 17 years old or younger permitted only if they have non-patient adult supervision and only during visiting hours.|
|NICU||Open hours||Two (2) support persons at a time, one must include banded parent|
|Surgery Department||Open hours||Mountain View: Two (2) support persons allowed
Los Gatos: One (1) support person allowed
|Emergency Department||Open hours||Two (2) support persons allowed; must be 18+ years of age. (Subject to change based on volume)|
|El Camino Health Outpatient Services||During scheduled appointment||One (1) support person for adult patient, two (2) for minors during appointment time|
|Mental Health Inpatient||11:30 a.m. – 12:30 p.m.
4:30 p.m. – 6:30 p.m.
|Two (2) support persons allowed|
|Mental Health Outpatient||During scheduled appointment||Two (2) support persons during appointment time|
|Cancer Center||During scheduled appointment||One (1) support person during appointment time|
|Inpatient Rehab||8 a.m. – 8 p.m.||Two (2) support persons at a time|
|Exception to above Visitor Guidelines include:|
|End of Life||Open hours with Assistant Hospital Manager guidance||Three (3) persons at a time, exceptions available upon request|
|COVID-19 Positive Patients||Certain restrictions and guidelines apply. Please see COVID-19 Positive Visitor Guidelines for details.|