Visitors Information

Visitor Restrictions Effective As of October 28, 2021.

El Camino Health regularly reevaluates its visitor policy to support our patients' needs while minimizing the risk of potential communicable diseases throughout our hospitals. These changes are based on the most recent recommendations from the Centers for Disease Control and Prevention (CDC), California Department of Public Health (CDPH) and local health authorities. The visitor guidelines below are in place to ensure you and your loved ones continue to receive safe, quality care.

For the safety of all, support persons/visitors will be asked to follow the entry requirements outlined below and follow social distancing guidelines.

All support persons/visitors will be required to:

• Provide proof of a COVID-19 vaccination series completed at least two weeks ago OR proof of a negative COVID-19 test within 72 hours prior to visitation (no home tests permitted). 
  • If you were vaccinated in California and do not have paper proof, a digital version of your vaccine card may be quickly obtained by completing an online form provided by the CDPH.
  • To schedule a COVID-19 vaccination, click here.
  • To schedule a COVID-19 test, click here.
• Be 16 years old or older.
  • Minors must be accompanied by an adult.
  • Accommodations can be requested.
• For the Emergency Department, be 18 years old or older.
• Be screened for symptoms upon entry into the hospital.
• Wear a hospital-provided surgical mask. This mask must be worn at all times in the building, even if the support person/visitor or the patient is vaccinated.
• Wear a hospital-provided surgical mask. This mask must be worn at all times in the building, even if the support person/visitor or the patient is vaccinated.
• Use hand sanitizer upon entry.
• Limit personal belongings brought into the hospital during the visit.
• Limit outside food to no more than one single-day meal or food item in a disposable container. Note there is no storage available for food items.
• Limit your visit to the patient room only.

Your health, safety and well-being are our top priorities. Learn more.

Visiting Hours and Guidelines by Department

Exceptions to Visitor Guidelines

Patients will be provided with and asked to wear a surgical mask when healthcare providers or visitors are in their room. Patients do not have to wear a mask while sleeping or while alone in their room.

Patient populations excluded from masking include:

• Patients with medical devices that would limit their ability to wear a mask.
• Patients who are not able to manage wearing a mask because of their condition.
• Patients who are unable to put on or remove the mask without assistance.
• Patients who are under the age of two (2).

We maintain regular communication with Santa Clara County Public Health Department, and are in compliance with California Public Health Department and CDC guidance. We will continue to update measures as needed to ensure the safety of our patients, staff and visitors. For more information, click here.

We understand that visits from friends and family are important to our patients — and these visits are an important part of the healing process. Our visiting policies reflect this understanding, but our guidelines put patients' safety and well-being above all else. That means that in particular departments or circumstances, we may have different visiting guidelines in order to protect the health of our patients.

• Visiting Rights. Patients have the right to receive visitors, including a spouse, a domestic partner, family member or a friend. Patients also have the right to withdraw or deny this consent at any time.
• Visitor Guidelines. For our patients' comfort, please follow these guidelines when you visit our hospitals.