Virtual Visits

Virtual Visits are a secure, convenient way to see a doctor in your home, via your home computer or mobile device, 24 hours a day, 7 days a week.

Virtual Appointments Are Now Available

As your partner in health, the well-being of our patients, their families and our staff is our number one priority. During this challenging time, a virtual visit option is another way to access care.

If you or a loved one are experiencing cold or flu-like symptoms and are concerned that your symptoms may be associated with COVID-19, consider scheduling an online virtual visit.

Virtual Visit Options

  • El Camino Health primary care physicians and specialists are now available for video or phone appointments. Virtual visits are a convenient way to get the personalized care you need – generally within 24 hours. To schedule an appointment, contact your physician's office.
     
  • Additionally, El Camino Health and Amwell are partnering to bring you a secure, convenient way to see a doctor in your home, via your home computer or mobile device, 24 hours a day, 7 days a week.
     

To access virtual visits on Amwell:

  1. Download the Amwell app on Google Play or the Apple App Store. On a computer, visit https://www.elcaminohealthcarenow.org.
  2. Create your account – Add your individual information, health insurance, and payment details.
  3. Choose a doctor – Select a doctor from a list of available doctors.
  4. Start your online visit – Your chosen doctor will review your history and symptoms, then diagnose and treat you.

Online virtual visits on Amwell have a fee and may be reimbursed by your health insurance. You can also schedule a virtual visit for other non-emergency conditions such as cold, pink eye, UTI and more.

For Amwell customer support, please call 855-635-1393 or contact support@americanwell.com.

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