Cancer Care Experience
From your first visit, we want to make sure you feel comfortable and at ease with us. Knowing what to expect and what resources are available can help make the process a little easier. Your cancer care team members are available to answer your questions and assist you throughout your care journey.
Preparing for Your Consultation Appointment
The El Camino Health Cancer Center is located in the Oak Pavilion on the Mountain View campus. Free, reserved parking for patients and visitors is located in front of the building.
To help your first visit go as smoothly as possible, please arrive 15 minutes before your appointment to complete your registration.
To cancel or change your appointment, please call 650-988-8338.
What to Bring to Your Appointment
- Your insurance card and current photo ID.
- New patient paperwork, which should come to you by mail before your appointment.
- List of your current medications, including over-the-counter medication, supplements and herbs.
- A list of questions for your doctor.
- A notebook and pen (or device) to take notes.
What to Expect
Our doctors will review your medical records and may order additional tests to determine your condition. Following testing, your doctor will talk with you about your treatment options.
Depending on your diagnosis, your doctor may recommend one or more treatment methods, such as intravenous or oral therapy, radiation therapy or surgery. Once your treatment has been scheduled, you’ll meet the members of your team who’ll assist you in the next phase of your care.
The El Camino Health Cancer Center, located in the Oak Pavilion, is home to medical oncology offices and a variety of patient services, including:
- Infusion center – Features several comfortable treatment chairs, free snacks and beverages for patients and guests, and Wi-Fi throughout the center. Ample treatment chairs and exam rooms make scheduling easy.
- Specialty boutique – Offers scarves, hats, books, skin care creams, jewelry and other gift items. Staff can teach you how to tie a scarf or help you pick out the perfect hat. Located near the main waiting area, the boutique is open weekdays from 9 a.m. to 5 p.m.
- Healing space – The Pamela and Edward Taft Healing Space provides a variety of holistic services ranging from nutritional counseling to yoga classes to support groups. Our Healing Partners service, available to those diagnosed with cancer, offers a gentle, noninvasive energy balancing that promotes deep relaxation. We use it to help manage cancer treatment side effects, including fatigue, nausea, loss of appetite and pain. The one-hour, weekly sessions run for four, six, eight or 12 weeks. Sessions are free, but registration is required. Email us to register.
Located close to the Cancer Center, El Camino Health’s Radiation Treatment Center (radiation oncology) offers several of the most advanced radiation therapy options for tumor treatment under one roof — including CyberKnife®, brachytherapy and more.
Care for Mind, Body and Spirit
Taking care of yourself physically and emotionally during cancer treatment supports the healing process, so we offer a variety of services designed to help you throughout your care journey:
- Classes and lectures provide information on a variety of cancer topics. We offer classes for people facing cancer, including painting classes, art therapy, a yoga and meditation class, laughter yoga and more.
- The Living Strong Living Well™ 12-week exercise class helps adult cancer survivors build muscle mass, strength, flexibility and endurance, as well as improve functional ability. For more information, call 650-988-7519.
- Complementary wellness services — such as music and art therapy, relaxation and spiritual comfort — can help improve your emotional well-being.
- Support groups — including special groups for young adults, men with prostate cancer and others — offer a safe place to discuss realities of dealing with cancer and provide encouragement for cancer patients and their family members.
- Our Survivorship Program facilitates a smooth transition from active treatment to post-treatment care. We’ll work with your primary care doctor to monitor your continued health, and we’ll continue to provide services to help you achieve a “new normal” in your life.
For more information about our healing arts services, classes or support groups, call the Cancer Center at 650-988-8338.